Our Planned Maintenance Service – Nine-Stage Overview
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Planned Maintenance – Our Nine-Stage Service Model
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| Stage |
Planned Maintenance – Our service offer summarised. |
Detail |
| 1 |
Technical audit and review of existing maintenance plan systems and procedures. |
Stage 1 |
| 2 |
Log-Book Portal and Site Asset Manager web interface explained. |
Stage 2 |
| 3 |
Build the site map and asset register for each system and premises. |
Stage 3 |
| 4 |
Bert setup – create organisational structure, recurring jobs and compile the maintenance plan. |
Stage 4 |
| 5 |
Manufacture quick response (QR) asset labels. |
Stage 5 |
| 6 |
Minimising the risk of harm to employees and others. |
Stage 6 |
| 7 |
Procurement of skills and resources to fulfil maintenance plan objectives. |
Stage 7 |
| 8 |
Managing the maintenance plan – planning, scheduling, coordination and expediting. |
Stage 8 |
| 9 |
Ensuring customer satisfaction – the power of vertical audits and the Logbook Portal. |
Stage 9 |
Click the blue Info-links to learn more.
Planned maintenance succeeds when it follows a clear, consistent and auditable process. Our nine-stage methodology provides exactly that — a structured route from the initial technical audit through to ongoing assurance and performance review. Each stage strengthens compliance, improves visibility and ensures every asset is maintained in line with agreed standards. Digital asset registers, QR-enabled reporting, risk-based documentation and coordinated scheduling all contribute to a service model that is reliable, transparent and easy to manage. Whether supporting a single site or a national estate, the Logbook Portal unifies asset data, service history, certifications and management reviews into one harmonised system, giving organisations confidence in the condition, performance and compliance of their building services.