Established in 1997, Bert is our bespoke work-planning and control application. Originally created to replace traditional paper job folders and filing systems, it has undergone continuous refinement under successive quality frameworks—from BS 5750 through to the current ISO 9001 Quality Management Standard. Today, Bert is lean, highly structured and engineered for scalability.

Bert creates the full organisational framework for the maintenance plan. It records the legal entity, the premises hierarchy, access times, key contacts, responsible persons for health and safety and all administrative details required to manage compliance. This structured dataset ensures accuracy, auditability and consistent delivery across multiple sites and partners.

At the heart of Bert is the Job File—a central folder where all work instructions, standards, certificates, reports and communications are consolidated. Recurring job documents are automatically generated for each system type and visit frequency, exactly as defined during the Technical Audit (Stage One). This transforms the maintenance plan from a concept into a fully operational schedule.

Once the recurring jobs are created, individual assets are selected from the Asset Register and assigned their appropriate engineering task. This generates the equivalent of a digital “T-card” structure, giving planners a clear overview of workload, priorities, statutory tasks and commercial detail. The entire annual maintenance plan is then visible to customers via the Log-Book Portal, presented month-by-month for complete transparency.

👉 Stage 5 – Asset Registers and QR Codes: click here to continue.